Terms and Conditions

Welcome to Truekidss

These Terms and Conditions outline the rules and regulations for the use of the Truekidss website, located at https://truekidss.com.

By accessing this website, you agree to be bound by these Terms. Do not continue to use Truekidss if you do not agree to all the terms stated on this page.

Cookies

We use cookies to improve your browsing experience and website functionality.

Cookies are small text files stored on your device that help us analyze traffic, personalize content, and improve user experience.

You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

Intellectual Property

Unless otherwise stated, Truekidss owns all intellectual property rights for all content on this website.

You may access this website for personal use only, subject to the restrictions below.

You must NOT:

• Copy or republish material from Truekidss

• Sell, rent, or sub-license material from Truekidss

• Reproduce or duplicate material from Truekidss

• Redistribute content from Truekidss

User Comments

Parts of this website may allow users to post reviews or comments.

Truekidss does not filter or review comments before they appear. Comments reflect the opinions of the users, not of Truekidss.

We reserve the right to remove any comments that are inappropriate, offensive, or violate these terms.

By posting comments, you agree that:

• You have the right to post them

• They do not violate any laws or third-party rights

• They are not used for spam or promotion

Links to Our Website

Certain organizations (such as search engines and government agencies) may link to our website without prior approval.

Other organizations may request permission to link to our website by contacting us.

Approved links must:

• Not be misleading

• Not imply false sponsorship or endorsement

• Fit within the context of the linking website

Content Liability

We are not responsible for content on external websites that link to us. You agree to protect and defend Truekidss against all claims arising from your website.

No links should appear on any website that may be defamatory, offensive, or illegal.

Reservation of Rights

We reserve the right to:

• Request removal of any links to our website

• Modify these Terms at any time

By continuing to use our website, you agree to be bound by the latest version of these Terms.

Disclaimer

To the maximum extent permitted by law, we exclude all warranties relating to this website.

We are not liable for any loss or damage arising from the use of our website.

Return & Refund Policy

Returns

We want you to be happy with your order.

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition

• Items must include original packaging and tags

• Sale items may not be eligible for return

Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection.

If approved:

• Refunds are issued to your original payment method

• Processing time: 5–10 business days

Shipping costs are non-refundable unless the item is faulty or incorrect.

Exchanges

We only replace items if they are defective or damaged.

For exchanges, contact us at:
support@truekidss.com

Shipping Returns

Customers are responsible for return shipping costs unless the item is incorrect or defective.

We recommend using a trackable shipping service.

International Shipping

We ship to multiple countries within Europe, including:
Netherlands, Belgium, Germany, Poland, Czech Republic, Hungary, and other selected EU countries.

Estimated delivery times:

• Netherlands / Belgium / Germany: 2–5 business days

• Other EU countries: 4–10 business days

Shipping costs are calculated at checkout.

Contact

If you have any questions, you can contact us at:

Email: support@truekidss.com
Website: https://truekidss.com

Terms and conditions